* This service is only offered at Oregon Medical Group, Family Medical Group, and The Davies Clinic.
What is Symptom Smart?
Symptom Smart is a tool in MyChart that helps you check your symptoms. You answer a few questions about how you feel, and it suggests what kind of care you might need.
Based on your answers, Symptom Smart can guide you to schedule an appointment with your primary care provider, choose self-care, or use E-Visits, On-Demand Video Visits, urgent care, or the emergency room if needed. This way, you get personalized advice and can find the right care without extra follow-ups unless your symptoms need it.
What does it cost to use?
Using Symptom Smart to check your symptoms and get care recommendations is at no cost to you. If you decide to see our care teams, regular visit costs will apply.
How do I use Symptom Smart?
You must be at least 18 years old to use Symptom Smart. You also need an active MyChart account.
Once inside MyChart, navigate to the Symptom Smart button under Menu to get started.
Will my answers become part of my medical records?
Yes, all responses to the symptom checker and any communication that may follow will become part of your permanent medical record.
Will my care team be notified?
Your care team will not be directly notified. If you request for follow up actions such as a visit with a primary care provider, an E-Visits or On-Demand Video Visit request your response will be available for your care team to review prior or during the visit.